Complaints

YOUR complaints

Download the complaint management form hereFill it in and send it to us for processing at reclamationcbitg@coris-bank.com Your complaints are also admissible through the channels below: Your complaints are also admissible through the channels below:
  • Calls / WhatsApp / Viber / Signal: 00228 91 28 28 28 / 00228 22 20 82 82
  • E-mail to reclamationcbitg@coris-bank.com
  • Physical mail to the Boulevard du 13 Janvier headquarters, Qty Béniglato 01 BP 4032 and throughout the branch network
  • You can also fill in the fields of the form below to send us your complaints directly.

The processing time is a maximum of 30 days.


Enter the first 6 and last 4 digits of your card